How to reset your device
In general, if you are experiencing issues with your Ping device, performing a hardware reset will restore normal functionality.
| To perform a hardware reset on your Ping, locate the metal contacts on the side of the device. Then, use a NON METAL OBJECT, such as a toothpick, or similar instrument to quickly push the center metal contact. The LEDs will glow three different colors as the device reboots.
Again, it is VERY IMPORTANT that you DO NOT use a metal object when resetting these devices.