Any Ping device that will be onboard an aircraft should be put into Airplane Mode, which disables the cellular modem’s transmission capabilities per FAA regulations. The Ping device cannot send check-ins or SOS alerts when in Airplane Mode.
To enable/disable Airplane Mode:
|1. Open the Ping app.|
2. From the “My Devices” page, select the device for which you want to adjust the settings.
|3. From the device page, select the Settings icon in the upper right-hand corner.|
|4. From the “Ping Settings” prompt, select “Device Configuration."|
5. From the “Device Configuration” page, toggle the "Airplane Mode" button to the ON position (button is blue when Airplane Mode is ON).
To disable, toggle the button to the OFF position (button is gray when OFF).